As much as I feel like I have been finding a lot of positive aspects surrounding Geocaching through my research, I have to say that I found myself disappointed tonight in the way in which the actual company of Geocaching.com (owned by Groundspeak) is run. A few days ago, I had posted a question to the “Forums” section of www.geocaching.com, asking people why they geocached, who they geocached with, and what they got out of it, stating that I was interested for a university course I was taking. A day later, I received an email from a Forums maintenance person, saying that “polls” are not to be posted on the forums without permission; he gave me an email address at Groundspeak to contact in order to ask for consent. I just received a response today, stating that they will not allow my survey on the forum, even though I stated it was for educational purposes. I thought most companies are usually happy to help out for the purpose of education, so I was disappointed by this response and thought I’d share it with you.
On the plus side, though, the original contact was helpful and directed me to a thread where someone had already asked those reading, “Why do you geocache?” If you guys want to check it out, there’s some great posts in there that help to show the physical socialization aspects of the game. I had asked him if it would be okay to simply post “Why do you geocache?” to the forum, but he steered me away from this course of action, stating that getting permission is the best route- I guess he was already jaded by my ulterior motive of education .
Do you guys have problems when asking companies for information for educational purposes when doing any sort of research? Did I just go about this all wrong? I usually receive pretty positive responses when I mention the research is for school, so I thought this would have been the best route to take. But I guess not!