“The Long Here, the Big Now, and other tales of the networked city” (speech)
Speaker Background: Adam Greenfield is an American writer, consultant, and thought leader in information architecture and user experience. He serves as Nokia’s head of design direction for user interface and services.
Greenfield graduated from NYU in 1989 with a degree in Cultural Studies. He has served in the U.S. Army reserves as a psychological operations specialist, and headed up the information architecture department of Razorfish’s Tokyo office. He is the author of Everyware: The dawning age of ubiquitous computing (2006), and co-teaches a class called “Urban Computing” in NYU’s Interactive Telecommunications Program.
- Greenfield examines the possibilities, potentials and risks of fully networked cities.
Sensors/data gathering techniques already infiltrate cities and we are about to embed our cities with further capabilities.
We are creating a world where objects/buildings will also be invested with the ability to process and use the streams of info that we beam off ourselves.
- Embedding of this technology in our metropolitan areas actually stretches our experience of space and time.
- Do networked cities exist today, or is this the stuff of science fiction?
Yes: The networked “ubiquitous” city is already becoming a reality for some of us, and it stands to reason that it will become a reality for more of us.
South Korea embraced this concept with “Yoo” (sp?). A former sewage canal was embedded with technology and converted to a sensor platform. Data now “pours off” of that city. Also in the making in South Korea is New Songdo, a fully networked city. A 2005 New York Times article on the project:
- Key point: Greenfield believes that such projects start enamored with the potentials of a technological society rather than an understanding of human nature or desire. What, Greenfield asks, would living in such a society feel like?
- Greenfield contends that our technology is changing our sense of place and space, that it has taken on a “placemaking” ability.
Example given: images of a woman walking through a mall while speaking on her mobile phone. It is the conversation she is having on the phone, he contends, and not the “physical container” of the mall itself, which is forming her directional choices. The “space” she is inhabiting is the mobile conversation, and the path she follows through the mall is correlated to the intangible conversation.
Image of the Tokyo subway, with four passengers all intently staring at the mobile screens: Greenfield posits that the passengers are escaping the reality of the crowded subway, using their phones to escape their physical space.
“Cyberspace is where you are when you are on the phone.”
“When it is raining on Oxford Street, the rain is as important as the architecture”: the invisible network surrounding the city is now as important as the city itself
Cyber mediation affects your directional decisions as much as physical architecture does: “That which primarily conditions choice and action in the city is no longer physical … but resides in the invisible and intangible overlay of networked information that enfolds it.”
- The Long Here:
Layering a persistent and retrievable history of the things that are done and witnessed there over anyplace on Earth that can be specified with machine-readable coordinates.
Example given: Oakland Crimespotting, a digital visualization/mapping of crimes that happened through time in specific places in Oakland, CA. Thus “history is co-present with you,” everything that happened in that spot before is still there, and influences your decisions.
Greenfield posits that through such cognizance, we are developing a sixth, digital sense, that is beyond our five senses.
- Geo-tagging
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Example given: Sibelius monument in Helsinki, digital record of number of photographs taken. Geo-tagging can give you a sense that you are part of a masse, can change your sensation of a place when you can feel yourself bound into the history of that experience.
- The Big Now:
Locally, making the total real-time option space of the city a present and tangible reality; globally, enhancing and deepening our sense of the world’s massive parallelism.
Gives us a sense of everything that is going on now and in our world, shows us the vastness of the possibility space
Example given: Twitter feeds that tell us what all of our friends are doing on a Saturday night in NYC. It is a visualization of all the things we could be doing, a spectrum of possible experiences being funneled to us.
When you add the possibility of networked objects being able to Twitter as well, or otherwise convey information to you, on top of the human behaviour of the city, that is the Big Now: how you are plugged into that network of possibilities.
- While Greenfield sees the networked city and networked objects as a “generally happy thing,” he is cognizant of the potential for exclusion.
The Soft Wall:
Networked mechanisms intended to actively deny, delay or degrade the free use of space.
Greenfield is leery of “differential permissioning,” where some people have access, and others do not. He cautions that since human nature almost needs wall-building, we need to be aware of space issues because human beings have a history of keeping people out.
“Networked walls are less amenable to hacking and dismantling as human walls/barriers are.” Example given: if a bouncer refuses you entry to a nightclub, you have potential to circumvent this denial of access—you can cajole, beg, bribe, distract, etc. Digital walls are harder to work your way around (example of malfunctioning ballard).
- Networking the city in ways that can effect the way we live now:
Cabspotting via GPS (San Francisco)
Air quality readings (Manhattan)
Real estate values (Manhattan)
The network overlay can help us interact with the city itself, when the info is there where you are (e.g., you choose to avoid the street where there are muggings)
- “addressable, scriptable, queryable surfaces”- potential for billboards in Times Square to “talk” to us. Greenfield does note that this won’t necessarily be pleasant until we regulate, but it still shows a new way of being metropolitan
- Info-processing has the ability to dissolve and change norms and behaviour
Example given: Hong Kong subway, where the way women swipe their metro cards has changed their physical movements – and there is no obvious evidence of that networked interaction having taken place.
- The bottom line:
A city that responds to the behaviour of its residents and other users, in something like real time … underwriting the transition from browse urbanism to search urbanism.
- Greenfield: A networked city’s greatest value is in becoming a place that is there for you to use, a city that you can compose to your liking
- Anu
Dan Hill is a British designer and “urbanist” based in Australia. Here are some of the key ideas in his post “The Street As Platform”:
“So the more relevant question is how do the buildings and the rain of data interrelate?”
- “Informational systems are beginning to profoundly change the way our streets work, the way they are used, and the way they feel. This in itself presents a major challenge for the existing practice and vocabulary of planning.”
- Issues: openness, responsibility, privacy, security, interaction, experience.
- These issues will be decided by a scores of people ranging all manner of professions and private/public citizens
- car speeds and traffic management–loads of questions here brought about by new/now old (e.g. GPS) technologies
- “Are leasing or ownership models appropriate for the hardware and for the software?”–I love this question!
- “What is the power consumption of this street? As Buckminster Fuller might have said, “how much does this street weigh?”” Cool.
- Is he saying that by “dispersing the energy” of the street, we will reduce our dependence on oil? and place a greater dependence on undersea cables?
- software models convey much of this data of the street exactly, but say little about the “cultural memory of the street.” This is his “tip of the iceberg” attempt at elucidation, as well as the locked and open street examples.
- Offers two examples by way of exploration:
The Locked Down Street:
- Government regulation will likely increase in an attempt to regulate the flow of information
- the more interesting area, he says, is social software where people give up their private information quite willingly
- still, a degree of consumer “regulation” comes into play in these scenarios (Facebook ad example)
- Information aggregation is often lost due to closed standards
- Still a struggle between closed systems and localization (He gives an example in the suggested reading about a guy trying to buy a U.S. book in the U.K. with no price comparison available on the site he’s checking.)
- “It might well mean a new multidisciplinary and holistic approach to the street.”
Open Source Street:
- “Just as good street planning might leave a space open to possibility, and not over-prescribe its program, so informational systems can leave themselves open to possibility.”
- Ponders the idea of open road signage and the need for standards
- the street as API, enabling massive generation and recombination
- Great grass patch worn down on the way to library example. The data available on our street could be put to great use. Scads of information is just sitting there.
- As with social software, sensors on the street could stand to be more transparent. Showing the seams will engender more trust and use.
- Concludes by saying the reality of the street will be mixed–proprietary and open–and the complexity of the relationship between humans and technology, street and ether will continue to grow faster than we adapt, but we will keep trying.
Threads And Gripes for the Week
While Hill details a mother lode (ha,ha) of what’s happening now in terms of data flow on the digital street, he spends less time than the Picnic video regarding philosophical questions concerning humanity’s relationship to technology. For this reason, as well as an issue of presentation, I felt the video was much more compelling.
This is not to say that I did not learn from the Hill piece–I did not know half of the data flows he described in the piece and the descriptions alone solicit questions (to be thrown at you in class). However, his tip of the iceberg seemed too dull, too elongated. The NPR clip I tagged gets many of the same points across in a much more interesting presentation. Although I do love audio, I’m not generally biased against print/online reading. Hill says he dashed the post off, and his spew is remarkably better than mine, but I longed for a professional editor here.

Both the reading and the video use the same gorgeous rain on Oxford St. quote. Hill tries to describe the individual drops and how they hit or miss the buildings. Greenfield asks how do we use the rain? He advocates for starting with people first, technology second. Both approaches are worthy in the context of the digital street. I just prefer to dream big so I dig Greenfield.
That being said, I thought a few of Greenfield’s examples did not follow his “how do people use technology, time, space” question. The London bridge tweeting is amusing and uses real-time sensor data apparently, but I could go and observe the bridge myself and fictionalize it. Someone is doing this right now with our Bobst library, as we know from Melissa’s travelogue. The London bridge tweets are certainly reflective of a human imagination, but if we could do the same with old technologies (eyes and books, for example), this example makes me say so what? It doesn’t really help us interact with the city in a new way, at least by his description.
I have a different beef with the Times Square billboard example where the signs tell us what we are doing in the moment. Greenfield admits that this would not be pleasant, but suggests that it could represent a new definition of “metropolitan.” These omniscient billboards seem to put technology first, not people thereby violating Greenfield’s stated, desired perspective. I’d call it “metrotechnician.” Way to step on your own brilliant ideas there, Greenfield! The Hong Kong subway example, however, is perfect-a seemingly frictionless, people centric marriage working today on the digital street.
I know you *have* to tell us, but what did you think of the reading/video, and how do you dream about the street?
(And now, a little something many of you have likely seen, to take us out into the everyware…)
http://www.vimeo.com/3924951-Gorditamedia (Camille–that’s with a ‘C’ and two ‘l’s, Mushon
).
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10 Comments
Uh, I posted this on behalf of Anu and myself before 4:00 p.m., and now it says I posted on Nov. 1. Glitch with the time change? It was showing up with the right time earlier. I want our real-time back.
Great summary. I Really like Greenfields concept of the big now. a very spiritual concept of the individual being endowed with an almost supernatural sensitivity/awareness of their surroundings. I liken this emergence and connection to data as endowing the connected individual with an overhead map like you see in a first person shooter video game. Now, in our everyday interactions, our sensory perception has been expanded to reach beyond what is immediately in front of us.
Many city governments are implementing Geographic Information Systems on their websites. These are dynamic maps of the city that allow overlays of particular municipal information. Presently the available overlays are fairly limited but I imagine them getting more dynamic to include information that will empower the connected citizen to be more resourceful.
I absolutely loved the assigned material this week – really put “the cloud” into context. Up to this point, I sort of visualized cloud computing as a concept where everything was uploaded to databases rather than hard drives; I didn’t really incorporate all of the data bouncing from all of our mobile communications apparatuses into the equation. This week kind of assured to me that the cloud has already descended upon us.
Greenfield’s presentation was incredible and very three-dimensional. This cloud of data that we cannot see permeates our environment. Where physical structures seem to dictate (or at least greatly influence) our motion and our activities, data may now become the dominant influence. In “The Practice of Everyday Life”, DeCerteau compares the act of walking through urban spaces as speech is to language (I believe this book came out in the 1950’s-1960’s). I wonder, how would he work this cloud of data into that metaphor?
Greenfield quoted that “cyberspace is where you are when you’re on the phone,” or something to that effect, suggesting that these digital communication devices can serve as an escape when we’re in an uncomfortable situation. I think this is a very powerful notion; the issue is for users to have an awareness of this, and not use this technology as a social crutch. I look forward to talking about this material in class.
I really liked these readings. So much that we do today is mediated by computer screens. I wake up and check my computer. Then I get on the subway and, if I’m on the L (I’m not, but hopefully in a few years the Q will have it) I watch the screen to see when my train comes. When I go over the bridge I check my e-mail on my phone screen. When I get to work I look at a screen. Then I see all the screens of billboards. Then the process is repeated on my way home. And it’s becoming more and more interactive. What was that film this summer where, if you held your phone up to a billboard, it would download a game into your phone? It’s the new future of the city, where everything electronic is tailored to the needs of the people at the time.
Although I know you weren’t a fan of his bridge example, I think that he (Greenfield) was making a good point about how even objects that we would never conceptual take in as interactive objects are given life through our networked technologies. And I think this was the point of his example more so than a “fictionalization” of the bridge. In that same sense, its taking the idea that we would typically receive this information through the individuals running the bridge, through first hand experience of the bridge going up, or maybe through a news source, but instead it really is the bridge and the technology integrated into it that is allow a somewhat direct interaction with the object itself.
Needless to say, like everyone else thus far, I enjoyed both articles. Although I do agree that Hill’s article was a slightly less artfully put together than Greenfield’s presentation. It seemed like Hill posed LOTS of questions about the possible future of the street, but in an attempt to answer his questions he lefts things too open and bland, unlike Greenfield who tried to make some pretty direct predictions. Of course I do agree that Greenfield’s perception of the Times Square billboards was way outside of where I thought his perspective of the networked city was going. Is it a possibility? Sure, but it seems like one of those possibilities that the greater populous would never let come to fruition.
I did enjoy this weeks readings/viewings. and, like gorditamedia, I liked the video better. I also thought of the adage: if only the walls could talk =)
while watching and reading, one of the examples that came to mind is the movie Minority Report in which the entire city is constantly aware of you and is pushing data relevant to you as you walk by and are scanned. I remember watching that and feeling a little creeped out because that was the future of targeted advertising – much like the ads I get in Gmail right now, but still more targeted.
I do like the idea of the city ‘talking’ to me in a way. not quite like Minority Report, but other things like the pollution or crime, or just stuff going on. there are quite a few apps (iphone and other) that point to things going on around you.
in another class, my team and I are actually working on a game that involved New York’s history and we’re trying overlay that history on a map of the city and going through different historical events in New York, while allowing players to control certain aspects of the city like public safety, education, housing, etc. to see how the city is affected. the thought behind it is very much in line with this week’s material – we really wanted to connect the players to their city. it makes it more meaningful to them because they are HERE and this happened HERE. we’re hoping it makes them think of the ‘long here’ in the sense that everything that’s happened in this city that we currently live in. I think that locating ourselves in the course of history gives us a sense of time and space that is greater than us and also makes us more aware of the future rather than just thinking of the now and our own present needs.
on another subject – I just watched the movie ‘The Orphanage’ and some of the thoughts in there resonated with this week’s material. I realize that horror movies use this concept quite a bit!! in ‘The Orphanage’ one of the characters talks about ghosts as being ‘memories’ of something that took place somewhere. if that occurrence was particularly strong or heinous (as is always the case in these movies) then the ‘memory’ lingers and manifests itself. and then of course we go and get scared while uncovering the story of some murder or something.
but the concept is similar – physical spaces have memories, we just have to identify them and tap into them. physical spaces can also have a ‘voice’ that we attribute to them. I think this helps us ‘connect’ better with our surroundings and not take them for granted as much.
@Craig: I think your explanation of his likely intent with the London Bridge example was great! I still think his description of the example failed. If he had said that real-time data from the bridge served some traffic function or alerted authorities or people to danger, or anything along these lines then it would’ve been a good example for me. Instead, he tells us that people take the data and make the bridge talk to us–well, that’s nothing new.
We all made Mushon walk out the door the other night. The way we did that and the meaning behind it brought the value home, not the fact that we *could* make him do it. Clearly though, you received Greenfield’s message on this example, so it couldn’t have been as bad as I’m making it sound
.
I completely agree with Sava, while I was watching the Greenfield video, that clip in of Tom Cruise being offered tank tops at the GAP kept flashing through my mind. And in every digital media class I have had since that movie was released, that example has been brought up as some dystopian idea of our future. Part of the reason why I was plagued by the less than stellar acting skills of Mr. Katie Holmes is because Greenfield didn’t address the interaction of government, private business, and the consumer/citizen, that this kind of “U” computing will need to successd. Greenfield says that “A networked city’s greatest value is in becoming a place that is there for you to use, a city that you can compose to your liking”
But the only way that I can legitimately see something like that happening is for there to be a lot of action on the part of a noncommercial body like the government building an infrastructure. And that’s why I really enjoyed Hall’s writing. He says:
“There are decisions to be made about raw infrastructure – the equivalent of transport networks and power supply.”
and then later,
“As control and monitoring systems become pervasive, how should the relationship between private and public infrastructure, behaviour and legislation respond?”
This is the main question that I am interested in discussing. The future will come, not necessarily in the way that these two authors have predicted, but there will be some kind of new, richer cloud space will emerge. I just wonder how the government should/can play a role in this. We all know private business is a little more efficient on changing with the times.
These readings/viewings were very thought-provoking. I think Greenfield elegantly articulated the loop between our physical behavior and the spaces we encompass, like the slight bag gesture one effects in order to gain access to a subway system with an RFID-equipped card. Although it didn’t really catch on as a technology, certain banks (Citibank among them) issued debit “dongles” that contained RFID tags– the point being that the consumer could just tap their dongle on a receiver at any check-out counter and have their purchase deducted directly from their bank account. What’s so striking about this example, and examples like these, is the heightened immediacy between the [physical] body and the information about this person. It’s as if to say that the human body’s worth can be measured by his present bank balance. The same goes for the examples where physical spaces are enabled to grant or restrict access (think EasyPass on the turnpike).
I’d be interested in having a discussion with you all about using map mash-ups to visualize certain social data (like the map of muggings or air pollution Greenfield mentioned). Although these are benign, and actually positive examples of such a practice, it’s a tad unsettling to me that data can be harnessed to create a narrative in such a way.
HERE IT IS! I thought perhaps you guys hadn’t posted the summary yet (an hour before class..), but I was like there’s no way they’d blow this off!
The assignments this week were interesting, and slightly scary. I really liked the idea of walls as somewhat natural, and the image of the people on the train all on their cell phones, and how perhaps we’re creating walls around us with media. I remember in undergrad. (Pittsburgh, a fairly small city) I refused to walk around campus between classes listening to my MP3 player because I thought it was so isolating, and distracted me from people watching, noticing traffic (so I wouldn’t get run over), etc. But like Sara mentioned in her comment, by opting out of one use of media in an urban setting, I can’t escape several others (especially in NYC).
The video reminded me of Melissa’s (I think that’s who did it..) travelogue on Foursquare as citizens using media within the urban landscape. How boring would foursquare be if it was used in the suburbs!?
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[...] we are not able to get the reading summaries in time this week. I would like you to refer to the summary of the same materials from last semester (sans the Bleeker text) and comment here on this post. I hope we can make the Bleeker text summary [...]